Frequently asked questions

How do I know a part fits my vehicle?

Every product page lists compatibility notes and specifications. Those notes are guidance, not a guarantee — trim levels and mid-year changes vary. Verify your exact year, make, model and trim before ordering, or send us the details and we'll check for you.

How much is shipping and how long does it take?

Standard Ground is $7.95 and arrives in 4–7 business days; Expedited is $16.95 (2–3 business days) and Express Air is $29.95 (1–2 business days). Orders over $75 after discounts ship free on Standard Ground. Add 1–2 business days for processing.

Which payment methods do you accept?

Online card payment is not enabled on this store yet, so no card details are collected here. Submit your order and we will contact you with a secure payment link and final totals before anything is charged.

Can I cancel or change my order?

Yes. Orders can be cancelled or amended free of charge any time before payment is confirmed and before the parcel ships. Call or email customer service with your order number.

What is your return policy?

Unused items in original packaging can be returned within 30 days of delivery. Refunds are issued to the original payment method within 5–7 business days of inspection. See the Returns & Refunds Policy for exclusions.

Do products come with a warranty?

Warranty terms are listed on each product page where the manufacturer provides one — typically 1 to 3 years, limited to defects in materials and workmanship. Wear items and installation damage are not covered.

Do you charge sales tax?

Yes, where required. Sales tax is calculated at checkout based on your shipping address and applicable state and local rates.

Do you ship outside the United States?

Not at this time. We ship within the United States only, including APO/FPO addresses on request.

Still stuck? Call +1 (214) 708-1484, email info@oceanvista.space, or use the contact form.